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Computacenter vs Kyndryl Australia: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

Computacenter vs Kyndryl Australia

A detailed comparison of two major Australian Managed Service Providers.

Feature Computacenter Kyndryl Australia
Overall Score3.72.8
TypeUK/European IT ServicesInfrastructure Spin-off
Employees210001000-2000
Founded19812021
HeadquartersHatfield, United KingdomSydney, NSW (Global HQ: New York, NY)
Revenue$7.5BPrivate
Salary Range$40,000 - $130,000$75,000 - $140,000
SpecialtiesManaged Services, Cloud, IT Infrastructure, Cybersecurity, Digital Transformation, Hardware & LicensingManaged Infrastructure, Cloud, Mainframe, Enterprise Migration
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, VMware Partner, ISO 27001Microsoft Partner, AWS Partner, SAP Partner
Green FlagsStrong financial performance β€” consistent revenue and profit growth
FTSE 250 listed provides transparency and governance
Good client retention rates driven by quality service delivery
Acquisition strategy (Pinnacle, Crayon) demonstrates disciplined growth
Strong UK and European market position with manufacturing/industrial depth
Fresh start Ò€” not burdened by IBM's bureaucracy
Focus on infrastructure services
Some teams have genuine technical depth
Red FlagsLimited brand recognition outside Europe and UK
Below-market compensation compared to US consulting firms
Thin margins in hardware and licensing resell business
Integration risk from ongoing acquisition strategy
Managed services margin pressure from hyperscaler competition
Spun off from IBM Ò€” still finding its identity
Inherited IBM's legacy contracts and problems
Below-market salaries
High offshore ratio
Uncertain strategic direction
Worker ProsFTSE 250 transparency and financial stability
Strong UK and European market position
Good work-life balance compared to US consulting peers
Consistent growth β€” stable employment
Good client retention and long-term relationships
Fresh start Ò€” can build culture from scratch
Infrastructure focus is clear
Some technical teams are excellent
Worker ConsLimited brand presence outside UK/Europe
Below-market compensation for senior technical roles
Hardware/Licensing resell has thin margins
Acquisition integration can be bumpy
Managed services margins under hyperscaler pressure
Inherited IBM's problems
Below-market salaries
Uncertain strategic direction
High offshore ratio

Which MSP Should You Choose?

Both UK/European IT Services and Infrastructure Spin-off have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.