| Overall Score | 3.7 | 3.0 |
| Type | UK/European IT Services | Global Infrastructure |
| Employees | 21000 | 2000-3000 |
| Founded | 1981 | 2019 |
| Headquarters | Hatfield, United Kingdom | Sydney, NSW (Global HQ: Tokyo) |
| Revenue | $7.5B | Private |
| Salary Range | $40,000 - $130,000 | $85,000 - $165,000 |
| Specialties | Managed Services, Cloud, IT Infrastructure, Cybersecurity, Digital Transformation, Hardware & Licensing | Managed Network Services, Data Centre, Cloud, Unified Communications |
| Certifications | Microsoft Partner, AWS Partner, Cisco Partner, VMware Partner, ISO 27001 | Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner |
| Green Flags | Strong financial performance β consistent revenue and profit growth
FTSE 250 listed provides transparency and governance
Good client retention rates driven by quality service delivery
Acquisition strategy (Pinnacle, Crayon) demonstrates disciplined growth
Strong UK and European market position with manufacturing/industrial depth | Competitive salaries (A$95-110K average)
Global opportunities through 190,000+ employee network
Technology investment in AI, cloud, IoT
Good vendor partnerships |
| Red Flags | Limited brand recognition outside Europe and UK
Below-market compensation compared to US consulting firms
Thin margins in hardware and licensing resell business
Integration risk from ongoing acquisition strategy
Managed services margin pressure from hyperscaler competition | A$677K revenue per employee Γ’β¬β thin onshore coverage
~70% offshore ratio Γ’β¬β highest of any major MSP
Cultural integration issues from multiple acquisitions
Onshore roles increasingly 'bridge' positions managing offshore delivery
Client satisfaction issues with offshore quality |
| Worker Pros | FTSE 250 transparency and financial stability
Strong UK and European market position
Good work-life balance compared to US consulting peers
Consistent growth β stable employment
Good client retention and long-term relationships | Salaries are competitive relative to other MSPs
Global exposure and transfer opportunities
Investment in emerging technologies
Good certification and training programs |
| Worker Cons | Limited brand presence outside UK/Europe
Below-market compensation for senior technical roles
Hardware/Licensing resell has thin margins
Acquisition integration can be bumpy
Managed services margins under hyperscaler pressure | 70% offshore means onshore roles are increasingly managerial
Cultural friction between Australian and Indian teams
Communication overhead across time zones
Career ceiling for onshore staff
Quality issues with offshore delivery |