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CyberCX vs Epic IT: Which MSP is Better? | The MSP Playbook

CyberCX vs Epic IT

A detailed comparison of two major Australian Managed Service Providers.

Feature CyberCX Epic IT
Overall Score3.2β€”
TypeSecurity / Private EquityAustralian Mid-Market MSP / Cybersecurity
Employees500-100035+
Founded20192003
HeadquartersMelbourne, VICPerth, WA
RevenuePrivatePrivate
Salary Range$80,000 - $165,000Not publicly disclosed
SpecialtiesCybersecurity, Penetration Testing, SOC, Incident ResponseManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIO
CertificationsISO 27001, CREST, SOC 2, PCI DSSISO 27001, Essential Eight aligned
Green FlagsCybersecurity focus is high-demand
Good technology exposure
Growing rapidly		Australian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider
Red FlagsRapid acquisition strategy creates integration challenges
Below-market salaries at senior levels
Cultural inconsistency across acquired companies		Provider claims and guarantees require independent validation before procurement
Worker ProsCybersecurity focus
Good tech exposure
Growing		β€”
Worker ConsAcquisition chaos
Below-market pay
Cultural inconsistency		β€”

Which MSP Should You Choose?

Both Security / Private Equity and Australian Mid-Market MSP / Cybersecurity have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read