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Datacom vs Truis: Which MSP is Better? | The MSP Playbook

Datacom vs Truis

A detailed comparison of two major Australian Managed Service Providers.

Feature Datacom Truis
Overall Score3.1β€”
TypeGlobal EnterpriseAustralian MSP / IT Consulting
Employees5000-6000Not publicly disclosed
Founded1965Not publicly disclosed
HeadquartersSydney, NSW (NZ HQ: Auckland)Australia
Revenue$631.7M (AU ops, FY2025)Private
Salary Range$75,000 - $160,000Not publicly disclosed
SpecialtiesManaged Services, Cloud Infrastructure, Data Centre, Application DevelopmentManaged IT Services, IT Consulting, Cybersecurity, Cloud, Remote Operations
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, VMware Partnerβ€”
Green FlagsPrivately held Ò€” no PE pressure, no quarterly earnings
Low offshoring (~20%) Ò€” most work delivered locally
Genuine work-life balance in most teams
Rarely does mass layoffs Ò€” stable employment
Largest locally-owned IT company in Australia		Australian-based support positioning
Managed services and IT consulting offered
Mining and remote operations experience shown in public material
Red FlagsBelow-market salaries (A$85-95K average vs A$128-138K market)
Career stagnation Ò€” 'dead man's shoes' culture
Internal politics favour tenure over talent
Graduate program used as cheap labour pipeline
Manager quality varies wildly between teams		Public evidence reviewed is limited and should be supplemented with independent references
Worker ProsStability Ò€” private ownership means no restructuring cycles
Work-life balance is genuinely good
Local delivery Ò€” your job isn't being offshored
Good graduate programs with real mentorship		β€”
Worker ConsSalaries are 20-30% below market rate
Career progression is slow Ò€” 'dead man's shoes'
Manager quality varies wildly Ò€” your experience depends on your boss
Innovation is limited by risk-averse culture
Internal politics favour loyalty over competence		β€”

Which MSP Should You Choose?

Both Global Enterprise and Australian MSP / IT Consulting have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read