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EFEX vs Epic IT: Which MSP is Better? | The MSP Playbook

EFEX vs Epic IT

A detailed comparison of two major Australian Managed Service Providers.

Feature EFEX Epic IT
Overall Score3.3β€”
TypeRegional GiantAustralian Mid-Market MSP / Cybersecurity
Employees500-100035+
Founded20052003
HeadquartersMelbourne, VICPerth, WA
RevenuePrivatePrivate
Salary Range$70,000 - $145,000Not publicly disclosed
SpecialtiesManaged Services, Print Solutions, Cloud, NetworkingManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIO
CertificationsMicrosoft Partner, HP Partner, Cisco PartnerISO 27001, Essential Eight aligned
Green FlagsGood work-life balance
Stable employment
Australian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider
Red FlagsBelow-market salaries
Can be bureaucratic
Limited career progression
Provider claims and guarantees require independent validation before procurement
Worker ProsWork-life balance
Stable
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Worker ConsBelow-market pay
Bureaucratic
Limited progression
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Which MSP Should You Choose?

Both Regional Giant and Australian Mid-Market MSP / Cybersecurity have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read