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EFEX vs Getronics: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

EFEX vs Getronics

A detailed comparison of two major Australian Managed Service Providers.

Feature EFEX Getronics
Overall Score3.33.1
TypeRegional GiantEuropean MSP
Employees500-10003500
Founded20051887
HeadquartersMelbourne, VICAmsterdam, Netherlands
RevenuePrivate$600M
Salary Range$70,000 - $145,000$35,000 - $110,000
SpecialtiesManaged Services, Print Solutions, Cloud, NetworkingManaged Services, Digital Workplace, Cloud, Cybersecurity, Modern Workplace, IT Infrastructure
CertificationsMicrosoft Partner, HP Partner, Cisco PartnerMicrosoft Partner, AWS Partner, Cisco Partner, ISO 27001
Green FlagsGood work-life balance
Stable employment
Strong European heritage and 135+ year history in technology services
Deep Benelux market presence with good government relationships
Digital workplace and modern workplace services are well-regarded
Workspace 365 and digital workplace IP provides product differentiation
Red FlagsBelow-market salaries
Can be bureaucratic
Limited career progression
Financial instability β€” multiple ownership changes, near-collapse events
Massive downsizing from peak of 28,000 employees to ~3,500
Private equity ownership churn creates strategic whiplash
Brand reputation damaged by repeated restructuring and asset sales
Limited geographic scope outside Benelux and UK
Worker ProsWork-life balance
Stable
Long heritage and established brand in Benelux
Digital workplace IP (Workspace 365) is genuinely useful
Good relationships with Benelux government clients
Modern workplace focus aligns with market demand
Worker ConsBelow-market pay
Bureaucratic
Limited progression
Multiple ownership changes create strategic whiplash
Massive downsizing from 28K to 3.5K β€” shadow of former self
Below-market compensation across most roles
Limited geographic reach outside Benelux/UK

Which MSP Should You Choose?

Both Regional Giant and European MSP have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.