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Epic IT vs Getronics: Which MSP is Better? | The MSP Playbook

Epic IT vs Getronics

A detailed comparison of two major Australian Managed Service Providers.

Feature Epic IT Getronics
Overall Scoreβ€”3.1
TypeAustralian Mid-Market MSP / CybersecurityEuropean MSP
Employees35+3500
Founded20031887
HeadquartersPerth, WAAmsterdam, Netherlands
RevenuePrivate$600M
Salary RangeNot publicly disclosed$35,000 - $110,000
SpecialtiesManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIOManaged Services, Digital Workplace, Cloud, Cybersecurity, Modern Workplace, IT Infrastructure
CertificationsISO 27001, Essential Eight alignedMicrosoft Partner, AWS Partner, Cisco Partner, ISO 27001
Green FlagsAustralian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider		Strong European heritage and 135+ year history in technology services
Deep Benelux market presence with good government relationships
Digital workplace and modern workplace services are well-regarded
Workspace 365 and digital workplace IP provides product differentiation
Red FlagsProvider claims and guarantees require independent validation before procurementFinancial instability β€” multiple ownership changes, near-collapse events
Massive downsizing from peak of 28,000 employees to ~3,500
Private equity ownership churn creates strategic whiplash
Brand reputation damaged by repeated restructuring and asset sales
Limited geographic scope outside Benelux and UK
Worker Prosβ€”Long heritage and established brand in Benelux
Digital workplace IP (Workspace 365) is genuinely useful
Good relationships with Benelux government clients
Modern workplace focus aligns with market demand
Worker Consβ€”Multiple ownership changes create strategic whiplash
Massive downsizing from 28K to 3.5K β€” shadow of former self
Below-market compensation across most roles
Limited geographic reach outside Benelux/UK

Which MSP Should You Choose?

Both Australian Mid-Market MSP / Cybersecurity and European MSP have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read