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Epic IT vs Kinetic IT: Which MSP is Better? | The MSP Playbook

Epic IT vs Kinetic IT

A detailed comparison of two major Australian Managed Service Providers.

Feature Epic IT Kinetic IT
Overall Scoreβ€”3.9
TypeAustralian Mid-Market MSP / CybersecurityGovernment / Enterprise
Employees35+400-700
Founded20031998
HeadquartersPerth, WAMelbourne, VIC
RevenuePrivatePrivate
Salary RangeNot publicly disclosed$80,000 - $160,000
SpecialtiesManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIOManaged Services, Government IT, Cloud, Service Management
CertificationsISO 27001, Essential Eight alignedMicrosoft Partner, ITIL, ISO 20000, ISO 27001
Green FlagsAustralian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider		Strong employee satisfaction
Good work-life balance
Government stability
Perth-based Ò€” less competition for talent
Red FlagsProvider claims and guarantees require independent validation before procurementGovernment contract dependency
Limited private sector exposure
Can be risk-averse in some teams
Worker Prosβ€”Strong employee satisfaction
Good work-life balance
Government contracts provide stability
Perth market is less competitive
Worker Consβ€”Government contract dependency
Limited private sector exposure
Risk-averse culture in some teams

Which MSP Should You Choose?

Both Australian Mid-Market MSP / Cybersecurity and Government / Enterprise have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read