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Epic IT vs Kyndryl Australia: Which MSP is Better? | The MSP Playbook

Epic IT vs Kyndryl Australia

A detailed comparison of two major Australian Managed Service Providers.

Feature Epic IT Kyndryl Australia
Overall Scoreβ€”2.8
TypeAustralian Mid-Market MSP / CybersecurityInfrastructure Spin-off
Employees35+1000-2000
Founded20032021
HeadquartersPerth, WASydney, NSW (Global HQ: New York, NY)
RevenuePrivate$15.1B (global, FY2025)
Salary RangeNot publicly disclosed$75,000 - $140,000
SpecialtiesManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIOManaged Infrastructure, Cloud, Mainframe, Enterprise Migration
CertificationsISO 27001, Essential Eight alignedMicrosoft Partner, AWS Partner, SAP Partner
Green FlagsAustralian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider		Fresh start Ò€” not burdened by IBM's bureaucracy
Focus on infrastructure services
Some teams have genuine technical depth
Red FlagsProvider claims and guarantees require independent validation before procurementSpun off from IBM Ò€” still finding its identity
Inherited IBM's legacy contracts and problems
Below-market salaries
High offshore ratio
Uncertain strategic direction
Worker Prosβ€”Fresh start Ò€” can build culture from scratch
Infrastructure focus is clear
Some technical teams are excellent
Worker Consβ€”Inherited IBM's problems
Below-market salaries
Uncertain strategic direction
High offshore ratio

Which MSP Should You Choose?

Both Australian Mid-Market MSP / Cybersecurity and Infrastructure Spin-off have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read