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Epic IT vs NRI Australia (formerly ASG Group): Which MSP is Better? | The MSP Playbook

Epic IT vs NRI Australia (formerly ASG Group)

A detailed comparison of two major Australian Managed Service Providers.

Feature Epic IT NRI Australia (formerly ASG Group)
Overall Scoreβ€”3.4
TypeAustralian Mid-Market MSP / CybersecurityEnterprise Integrator
Employees35+1000-1500
Founded20031996
HeadquartersPerth, WAPerth, WA (Parent: Tokyo, Japan)
RevenuePrivateNot disclosed (subsidiary of NRI Japan)
Salary RangeNot publicly disclosed$75,000 - $150,000
SpecialtiesManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIOOracle Services, SAP, Cloud, Managed Infrastructure
CertificationsISO 27001, Essential Eight alignedOracle Partner, SAP Partner, Microsoft Partner, AWS Partner
Green FlagsAustralian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider		Japanese ownership provides stability
Good government relationships
Strong in Western Australia
Red FlagsProvider claims and guarantees require independent validation before procurementJapanese parent creates cultural friction
Below-market salaries at senior levels
Limited career progression for non-Japanese speakers
Acquisition-driven growth creates integration issues
Worker Prosβ€”Stable employment
WA market strength
Government contracts
Worker Consβ€”Below-market salaries
Cultural friction
Limited progression

Which MSP Should You Choose?

Both Australian Mid-Market MSP / Cybersecurity and Enterprise Integrator have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

πŸ’° Check if you're underpaid β†’

🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read