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Epic IT vs Presidio: Which MSP is Better? | The MSP Playbook

Epic IT vs Presidio

A detailed comparison of two major Australian Managed Service Providers.

Feature Epic IT Presidio
Overall Scoreβ€”3.6
TypeAustralian Mid-Market MSP / CybersecurityUS MSP / IT Solutions
Employees35+5000
Founded20032002
HeadquartersPerth, WANew York, New York, USA
RevenuePrivate$3.2B
Salary RangeNot publicly disclosed$60,000 - $155,000
SpecialtiesManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIOManaged Services, Cloud, Cybersecurity, Network Infrastructure, Digital Transformation, Data Center
CertificationsISO 27001, Essential Eight alignedMicrosoft Partner, AWS Premier Partner, Cisco Gold Partner, VMware Partner, ISO 27001
Green FlagsAustralian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider		Top-tier partner status with Microsoft, AWS, and Cisco β€” elite certifications
Strong mid-market and enterprise focus in US with accountable regional model
PE-backed (BC Partners) provides capital for strategic acquisitions
Deep cloud and cybersecurity practice with genuine technical depth
Good client NPS scores demonstrating service quality
Red FlagsProvider claims and guarantees require independent validation before procurementPE ownership creates margin pressure and cost discipline culture
Regional fragmentation β€” quality varies significantly by office
Below-market compensation compared to consulting firms
Acquisition integration from 15+ buyouts creates cultural inconsistency
Limited international presence β€” purely US-focused
Worker Prosβ€”Elite-level vendor partnerships and certifications
Good for mid-market US cloud and security career path
Regional model provides local decision-making autonomy
Strong technology stack exposure across cloud, network, security
Worker Consβ€”PE ownership drives margin obsession and cost cutting
Quality varies significantly by regional office
Below-market compensation for senior technical roles
Acquisition overload creates integration headaches

Which MSP Should You Choose?

Both Australian Mid-Market MSP / Cybersecurity and US MSP / IT Solutions have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read