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Epic IT vs Spirit Technology Solutions: Which MSP is Better? | The MSP Playbook

Epic IT vs Spirit Technology Solutions

A detailed comparison of two major Australian Managed Service Providers.

Feature Epic IT Spirit Technology Solutions
Overall Scoreβ€”3.1
TypeAustralian Mid-Market MSP / CybersecurityPublic Mid-Tier
Employees35+200-400
Founded20032012
HeadquartersPerth, WASydney, NSW
RevenuePrivate$102.5M (FY2025)
Salary RangeNot publicly disclosed$65,000 - $140,000
SpecialtiesManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIOCybersecurity, Managed Services, Telecommunications, Cloud
CertificationsISO 27001, Essential Eight alignedMicrosoft Partner, Fortinet Partner, SonicWall Partner
Green FlagsAustralian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider		Growing rapidly
Good technology focus
Some teams have genuine depth
Red FlagsProvider claims and guarantees require independent validation before procurementBelow-market salaries
Rapid growth creates culture inconsistency
Limited career progression
Worker Prosβ€”Growth opportunities
Technology focus
Some good teams
Worker Consβ€”Below-market salaries
Culture inconsistency
Limited progression

Which MSP Should You Choose?

Both Australian Mid-Market MSP / Cybersecurity and Public Mid-Tier have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read