| Overall Score | 3.1 | 3.0 |
| Type | European MSP | Global Infrastructure |
| Employees | 3500 | 2000-3000 |
| Founded | 1887 | 2019 |
| Headquarters | Amsterdam, Netherlands | Sydney, NSW (Global HQ: Tokyo) |
| Revenue | $600M | Private |
| Salary Range | $35,000 - $110,000 | $85,000 - $165,000 |
| Specialties | Managed Services, Digital Workplace, Cloud, Cybersecurity, Modern Workplace, IT Infrastructure | Managed Network Services, Data Centre, Cloud, Unified Communications |
| Certifications | Microsoft Partner, AWS Partner, Cisco Partner, ISO 27001 | Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner |
| Green Flags | Strong European heritage and 135+ year history in technology services
Deep Benelux market presence with good government relationships
Digital workplace and modern workplace services are well-regarded
Workspace 365 and digital workplace IP provides product differentiation | Competitive salaries (A$95-110K average)
Global opportunities through 190,000+ employee network
Technology investment in AI, cloud, IoT
Good vendor partnerships |
| Red Flags | Financial instability β multiple ownership changes, near-collapse events
Massive downsizing from peak of 28,000 employees to ~3,500
Private equity ownership churn creates strategic whiplash
Brand reputation damaged by repeated restructuring and asset sales
Limited geographic scope outside Benelux and UK | A$677K revenue per employee Γ’β¬β thin onshore coverage
~70% offshore ratio Γ’β¬β highest of any major MSP
Cultural integration issues from multiple acquisitions
Onshore roles increasingly 'bridge' positions managing offshore delivery
Client satisfaction issues with offshore quality |
| Worker Pros | Long heritage and established brand in Benelux
Digital workplace IP (Workspace 365) is genuinely useful
Good relationships with Benelux government clients
Modern workplace focus aligns with market demand | Salaries are competitive relative to other MSPs
Global exposure and transfer opportunities
Investment in emerging technologies
Good certification and training programs |
| Worker Cons | Multiple ownership changes create strategic whiplash
Massive downsizing from 28K to 3.5K β shadow of former self
Below-market compensation across most roles
Limited geographic reach outside Benelux/UK | 70% offshore means onshore roles are increasingly managerial
Cultural friction between Australian and Indian teams
Communication overhead across time zones
Career ceiling for onshore staff
Quality issues with offshore delivery |