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Getronics vs Optus Business: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

Getronics vs Optus Business

A detailed comparison of two major Australian Managed Service Providers.

Feature Getronics Optus Business
Overall Score3.13.0
TypeEuropean MSPTelco / Enterprise
Employees35002000-3000
Founded18871991
HeadquartersAmsterdam, NetherlandsSydney, NSW (Parent: Singapore)
Revenue$600MPrivate
Salary Range$35,000 - $110,000$75,000 - $145,000
SpecialtiesManaged Services, Digital Workplace, Cloud, Cybersecurity, Modern Workplace, IT InfrastructureCybersecurity, Cloud, Network Services, Managed Services
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, ISO 27001Microsoft Partner, AWS Partner, Cisco Partner, Fortinet Partner
Green FlagsStrong European heritage and 135+ year history in technology services
Deep Benelux market presence with good government relationships
Digital workplace and modern workplace services are well-regarded
Workspace 365 and digital workplace IP provides product differentiation
Singapore Telecom parent provides stability
Strong telecommunications backbone
Good benefits package
Red FlagsFinancial instability β€” multiple ownership changes, near-collapse events
Massive downsizing from peak of 28,000 employees to ~3,500
Private equity ownership churn creates strategic whiplash
Brand reputation damaged by repeated restructuring and asset sales
Limited geographic scope outside Benelux and UK
Telco culture Ò€” IT services are secondary
Below-market salaries
Limited career progression
Bureaucratic decision-making
Worker ProsLong heritage and established brand in Benelux
Digital workplace IP (Workspace 365) is genuinely useful
Good relationships with Benelux government clients
Modern workplace focus aligns with market demand
Stable employment
Good benefits
Telecommunications expertise
Worker ConsMultiple ownership changes create strategic whiplash
Massive downsizing from 28K to 3.5K β€” shadow of former self
Below-market compensation across most roles
Limited geographic reach outside Benelux/UK
IT services are secondary to telco
Below-market salaries
Bureaucratic culture
Limited career progression

Which MSP Should You Choose?

Both European MSP and Telco / Enterprise have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.