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Getronics vs The Missing Link: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

Getronics vs The Missing Link

A detailed comparison of two major Australian Managed Service Providers.

Feature Getronics The Missing Link
Overall Score3.14.0
TypeEuropean MSPSecurity / Infrastructure
Employees3500200-300
Founded18871999
HeadquartersAmsterdam, NetherlandsSydney, NSW
Revenue$600MPrivate
Salary Range$35,000 - $110,000$75,000 - $155,000
SpecialtiesManaged Services, Digital Workplace, Cloud, Cybersecurity, Modern Workplace, IT InfrastructureCybersecurity, Infrastructure, Cloud, Managed Services
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, ISO 27001ISO 27001, Microsoft Partner, AWS Partner, Fortinet Partner
Green FlagsStrong European heritage and 135+ year history in technology services
Deep Benelux market presence with good government relationships
Digital workplace and modern workplace services are well-regarded
Workspace 365 and digital workplace IP provides product differentiation
Highest-rated small MSP on Glassdoor
Strong culture and employee satisfaction
Good technology focus
Red FlagsFinancial instability β€” multiple ownership changes, near-collapse events
Massive downsizing from peak of 28,000 employees to ~3,500
Private equity ownership churn creates strategic whiplash
Brand reputation damaged by repeated restructuring and asset sales
Limited geographic scope outside Benelux and UK
Small scale Ò€” limited exposure to large projects
Below-market salaries at senior levels
Worker ProsLong heritage and established brand in Benelux
Digital workplace IP (Workspace 365) is genuinely useful
Good relationships with Benelux government clients
Modern workplace focus aligns with market demand
Great culture
Technology focus
High Glassdoor rating
Worker ConsMultiple ownership changes create strategic whiplash
Massive downsizing from 28K to 3.5K β€” shadow of former self
Below-market compensation across most roles
Limited geographic reach outside Benelux/UK
Small scale
Below-market pay at senior levels

Which MSP Should You Choose?

Both European MSP and Security / Infrastructure have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.