| Overall Score | 3.5 | 3.0 |
| Type | Indian IT Giant | Global Infrastructure |
| Employees | 340000 | 2000-3000 |
| Founded | 1981 | 2019 |
| Headquarters | Bengaluru, India | Sydney, NSW (Global HQ: Tokyo) |
| Revenue | $18.7B | Private |
| Salary Range | $18,000 - $110,000 | $85,000 - $165,000 |
| Specialties | Managed Services, Cloud, AI & Automation, Enterprise Applications, Digital Transformation, Consulting | Managed Network Services, Data Centre, Cloud, Unified Communications |
| Certifications | Microsoft Partner, AWS Premier Partner, Google Cloud Partner, SAP Partner, ISO 27001, CMMI Level 5 | Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner |
| Green Flags | Strong global brand with 300,000+ employees across 50+ countries
Major investment in AI (Infosys Topaz) and digital innovation
Excellent formal training ecosystem (Infosys Global Education Center)
Diverse service portfolio spanning consulting to managed infrastructure | Competitive salaries (A$95-110K average)
Global opportunities through 190,000+ employee network
Technology investment in AI, cloud, IoT
Good vendor partnerships |
| Red Flags | Perpetual margin pressure due to commoditized IT services pricing
High attrition rates (20-25% annually) signal talent retention challenges
Below-industry-average compensation for senior and specialized roles
Onshore roles increasingly limited as delivery shifts to offshore hubs
Class-action lawsuits and SEC settlements for immigration compliance failures | A$677K revenue per employee Γ’β¬β thin onshore coverage
~70% offshore ratio Γ’β¬β highest of any major MSP
Cultural integration issues from multiple acquisitions
Onshore roles increasingly 'bridge' positions managing offshore delivery
Client satisfaction issues with offshore quality |
| Worker Pros | Large-scale global presence with opportunities across continents
Strong learning and development investment (Infosys Global Education Center)
Brand recognition opens doors for future career moves
Good exposure to diverse industries and technology stacks | Salaries are competitive relative to other MSPs
Global exposure and transfer opportunities
Investment in emerging technologies
Good certification and training programs |
| Worker Cons | Below-market compensation for specialized talent
High attrition creates constant team churn and instability
Onshore roles are increasingly project management, not engineering
Bureaucratic processes slow decision-making and innovation | 70% offshore means onshore roles are increasingly managerial
Cultural friction between Australian and Indian teams
Communication overhead across time zones
Career ceiling for onshore staff
Quality issues with offshore delivery |