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Kyndryl Australia vs Tech Mahindra: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

Kyndryl Australia vs Tech Mahindra

A detailed comparison of two major Australian Managed Service Providers.

Feature Kyndryl Australia Tech Mahindra
Overall Score2.83.3
TypeInfrastructure Spin-offIndian IT Giant
Employees1000-2000150000
Founded20211986
HeadquartersSydney, NSW (Global HQ: New York, NY)Pune, India
RevenuePrivate$6.2B
Salary Range$75,000 - $140,000$18,000 - $100,000
SpecialtiesManaged Infrastructure, Cloud, Mainframe, Enterprise MigrationTelecom IT, Managed Services, Cloud, Digital Transformation, Network Services, Enterprise Applications
CertificationsMicrosoft Partner, AWS Partner, SAP PartnerMicrosoft Partner, AWS Partner, Google Cloud Partner, SAP Partner, ISO 27001
Green FlagsFresh start Ò€” not burdened by IBM's bureaucracy
Focus on infrastructure services
Some teams have genuine technical depth
Strong telecom domain expertise β€” deepest in the industry
Mahindra Group parent provides stability and ethical reputation
Good mid-level compensation for telecom IT specialists
Emerging MET (Media, Entertainment, Telecom) practice is differentiated
Red FlagsSpun off from IBM Ò€” still finding its identity
Inherited IBM's legacy contracts and problems
Below-market salaries
High offshore ratio
Uncertain strategic direction
Above-average attrition (25-28%) β€” highest among Indian Big 4
Telecom dependency creates revenue cyclicality
Margin pressure from commoditised network and BSS/OSS services
Below-market compensation for non-telecom roles
Integration challenges from multiple acquisitions (Satyam, LCC, etc.)
Worker ProsFresh start Ò€” can build culture from scratch
Infrastructure focus is clear
Some technical teams are excellent
Unmatched telecom domain expertise and industry relationships
Mahindra Group stability and ethical governance
Good for telecom IT career specialisation
Global project diversity in the telecom vertical
Worker ConsInherited IBM's problems
Below-market salaries
Uncertain strategic direction
High offshore ratio
Highest attrition in Indian IT top tier β€” retention is a challenge
Telecom dependency creates boom-bust cycles
Below-market salaries outside telecom niche
Acquisition integration legacy issues (Satyam, LCC)
Margin pressure from telecom cost-cutting

Which MSP Should You Choose?

Both Infrastructure Spin-off and Indian IT Giant have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.