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NTT Ltd. vs Sopra Steria: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

NTT Ltd. vs Sopra Steria

A detailed comparison of two major Australian Managed Service Providers.

Feature NTT Ltd. Sopra Steria
Overall Score3.03.7
TypeGlobal InfrastructureEuropean IT Consulting / Services
Employees2000-300055000
Founded20192014 (merger of Sopra Group and Steria)
HeadquartersSydney, NSW (Global HQ: Tokyo)Paris, France
RevenuePrivate$5.8B
Salary Range$85,000 - $165,000$40,000 - $120,000
SpecialtiesManaged Network Services, Data Centre, Cloud, Unified CommunicationsConsulting, Managed Services, Cloud, Digital Transformation, Public Sector IT, Enterprise Applications
CertificationsMicrosoft Partner, Cisco Partner, VMware Partner, Fortinet PartnerMicrosoft Partner, AWS Partner, SAP Partner, Oracle Partner, ISO 27001
Green FlagsCompetitive salaries (A$95-110K average)
Global opportunities through 190,000+ employee network
Technology investment in AI, cloud, IoT
Good vendor partnerships
Strong French and European market presence with deep public sector expertise
Successful digital and cloud transformation journey from legacy IT services
Good work-life balance culture by consulting industry standards
Employee share ownership program creates engagement
Strong design and UX consulting capabilities (via Sopra Steria Digital)
Red FlagsA$677K revenue per employee Ò€” thin onshore coverage
~70% offshore ratio Ò€” highest of any major MSP
Cultural integration issues from multiple acquisitions
Onshore roles increasingly 'bridge' positions managing offshore delivery
Client satisfaction issues with offshore quality
Heavy French market concentration β€” 60%+ revenue from France alone
Below-market compensation for top-tier consulting talent
French language essential for career progression β€” limits non-French talent
Public sector dependency creates political and budget cycle risks
Integration challenges from multiple acquired entities
Worker ProsSalaries are competitive relative to other MSPs
Global exposure and transfer opportunities
Investment in emerging technologies
Good certification and training programs
Strong European market position and brand
Good work-life balance by consulting standards
Employee share ownership creates alignment
Public sector expertise provides stability
Digital and cloud transformation capabilities are genuine
Worker Cons70% offshore means onshore roles are increasingly managerial
Cultural friction between Australian and Indian teams
Communication overhead across time zones
Career ceiling for onshore staff
Quality issues with offshore delivery
France-heavy revenue creates geographic concentration risk
Below-market compensation for top-tier consulting talent
French language requirement limits international talent
Public sector dependency creates budget risk cycles

Which MSP Should You Choose?

Both Global Infrastructure and European IT Consulting / Services have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.