| Overall Score | 3.0 | 2.9 |
| Type | Global Infrastructure | US Enterprise IT Services |
| Employees | 2000-3000 | 15000 |
| Founded | 2019 | 1986 |
| Headquarters | Sydney, NSW (Global HQ: Tokyo) | Blue Bell, Pennsylvania, USA |
| Revenue | Private | $2.0B |
| Salary Range | $85,000 - $165,000 | $55,000 - $140,000 |
| Specialties | Managed Network Services, Data Centre, Cloud, Unified Communications | Managed Services, Government IT, Cloud, Cybersecurity, Airline Solutions, Mainframe Services |
| Certifications | Microsoft Partner, Cisco Partner, VMware Partner, Fortinet Partner | Microsoft Partner, AWS Partner, ISO 27001, FedRAMP |
| Green Flags | Competitive salaries (A$95-110K average)
Global opportunities through 190,000+ employee network
Technology investment in AI, cloud, IoT
Good vendor partnerships | Deep government and aviation solutions expertise β mission-critical systems
Strong IP portfolio in security (Stealth) and high-performance computing
Long-term government contracts provide stable revenue base
Resilient business model pivoting from hardware to services |
| Red Flags | A$677K revenue per employee Γ’β¬β thin onshore coverage
~70% offshore ratio Γ’β¬β highest of any major MSP
Cultural integration issues from multiple acquisitions
Onshore roles increasingly 'bridge' positions managing offshore delivery
Client satisfaction issues with offshore quality | Revenue decline for 8+ consecutive years β shrinking company
Massive pension liability burden constrains strategic investment
Below-market compensation across most roles and geographies
Legacy mainframe dependency limits innovation culture
Perpetual restructuring β headcount reduced from 40K to 15K over decade |
| Worker Pros | Salaries are competitive relative to other MSPs
Global exposure and transfer opportunities
Investment in emerging technologies
Good certification and training programs | Deep government and aviation domain expertise
Stealth cybersecurity platform is genuinely innovative
Stable government contract base
Long-tenured employees create institutional knowledge |
| Worker Cons | 70% offshore means onshore roles are increasingly managerial
Cultural friction between Australian and Indian teams
Communication overhead across time zones
Career ceiling for onshore staff
Quality issues with offshore delivery | Revenue decline for 8+ years β shrinking business
Massive pension liability drags on finances
Below-market compensation with limited growth
Legacy culture limits innovation and agility
Constant restructuring reduces morale |