πŸ”

Optus Business vs Unisys: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

Optus Business vs Unisys

A detailed comparison of two major Australian Managed Service Providers.

Feature Optus Business Unisys
Overall Score3.02.9
TypeTelco / EnterpriseUS Enterprise IT Services
Employees2000-300015000
Founded19911986
HeadquartersSydney, NSW (Parent: Singapore)Blue Bell, Pennsylvania, USA
RevenuePrivate$2.0B
Salary Range$75,000 - $145,000$55,000 - $140,000
SpecialtiesCybersecurity, Cloud, Network Services, Managed ServicesManaged Services, Government IT, Cloud, Cybersecurity, Airline Solutions, Mainframe Services
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, Fortinet PartnerMicrosoft Partner, AWS Partner, ISO 27001, FedRAMP
Green FlagsSingapore Telecom parent provides stability
Strong telecommunications backbone
Good benefits package
Deep government and aviation solutions expertise β€” mission-critical systems
Strong IP portfolio in security (Stealth) and high-performance computing
Long-term government contracts provide stable revenue base
Resilient business model pivoting from hardware to services
Red FlagsTelco culture Ò€” IT services are secondary
Below-market salaries
Limited career progression
Bureaucratic decision-making
Revenue decline for 8+ consecutive years β€” shrinking company
Massive pension liability burden constrains strategic investment
Below-market compensation across most roles and geographies
Legacy mainframe dependency limits innovation culture
Perpetual restructuring β€” headcount reduced from 40K to 15K over decade
Worker ProsStable employment
Good benefits
Telecommunications expertise
Deep government and aviation domain expertise
Stealth cybersecurity platform is genuinely innovative
Stable government contract base
Long-tenured employees create institutional knowledge
Worker ConsIT services are secondary to telco
Below-market salaries
Bureaucratic culture
Limited career progression
Revenue decline for 8+ years β€” shrinking business
Massive pension liability drags on finances
Below-market compensation with limited growth
Legacy culture limits innovation and agility
Constant restructuring reduces morale

Which MSP Should You Choose?

Both Telco / Enterprise and US Enterprise IT Services have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.