A detailed comparison of two major Australian Managed Service Providers.
Feature
Presidio
Rocketsmiths
Overall Score
3.6
3.4
Type
US MSP / IT Solutions
Managed Services
Employees
5000
50-100
Founded
2002
2010
Headquarters
New York, New York, USA
Melbourne, VIC
Revenue
$3.2B
Private
Salary Range
$60,000 - $155,000
$70,000 - $145,000
Specialties
Managed Services, Cloud, Cybersecurity, Network Infrastructure, Digital Transformation, Data Center
Managed Services, Cloud, DevOps
Certifications
Microsoft Partner, AWS Premier Partner, Cisco Gold Partner, VMware Partner, ISO 27001
Microsoft Partner, AWS Partner
Green Flags
Top-tier partner status with Microsoft, AWS, and Cisco β elite certifications Strong mid-market and enterprise focus in US with accountable regional model PE-backed (BC Partners) provides capital for strategic acquisitions Deep cloud and cybersecurity practice with genuine technical depth Good client NPS scores demonstrating service quality
Good work-life balance Technology focus
Red Flags
PE ownership creates margin pressure and cost discipline culture Regional fragmentation β quality varies significantly by office Below-market compensation compared to consulting firms Acquisition integration from 15+ buyouts creates cultural inconsistency Limited international presence β purely US-focused
Small scale Below-market salaries
Worker Pros
Elite-level vendor partnerships and certifications Good for mid-market US cloud and security career path Regional model provides local decision-making autonomy Strong technology stack exposure across cloud, network, security
Technology focus Work-life balance
Worker Cons
PE ownership drives margin obsession and cost cutting Quality varies significantly by regional office Below-market compensation for senior technical roles Acquisition overload creates integration headaches
Both US MSP / IT Solutions and Managed Services have strengths and weaknesses. Your choice depends on your priorities β whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.
Contract red flags, salary data, and industry analysis. No spam.
β You're in.
π Table of Contents
📧
Before you go…
Get the Red Flag Checklist — the 12 contract clauses every Australian MSP worker should flag before signing. Plus weekly analysis delivered to your inbox.