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The IT Department vs Truis: Which MSP is Better? | The MSP Playbook

The IT Department vs Truis

A detailed comparison of two major Australian Managed Service Providers.

Feature The IT Department Truis
Overall Score3.8β€”
TypeNon-Profit SpecialistAustralian MSP / IT Consulting
Employees30-60Not publicly disclosed
Founded2005Not publicly disclosed
HeadquartersSydney, NSWAustralia
RevenuePrivatePrivate
Salary Range$70,000 - $140,000Not publicly disclosed
SpecialtiesNon-Profit IT, Managed Services, Cloud, Microsoft 365Managed IT Services, IT Consulting, Cybersecurity, Cloud, Remote Operations
CertificationsMicrosoft Partner, AWS Partnerβ€”
Green FlagsGood work-life balance
Technology focus		Australian-based support positioning
Managed services and IT consulting offered
Mining and remote operations experience shown in public material
Red FlagsVery small scale
Limited career progression		Public evidence reviewed is limited and should be supplemented with independent references
Worker ProsTechnology focus
Work-life balance		β€”
Worker ConsVery small scale
Limited progression		β€”

Which MSP Should You Choose?

Both Non-Profit Specialist and Australian MSP / IT Consulting have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

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