πŸ”

The Missing Link vs Unisys: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

The Missing Link vs Unisys

A detailed comparison of two major Australian Managed Service Providers.

Feature The Missing Link Unisys
Overall Score4.02.9
TypeSecurity / InfrastructureUS Enterprise IT Services
Employees200-30015000
Founded19991986
HeadquartersSydney, NSWBlue Bell, Pennsylvania, USA
RevenuePrivate$2.0B
Salary Range$75,000 - $155,000$55,000 - $140,000
SpecialtiesCybersecurity, Infrastructure, Cloud, Managed ServicesManaged Services, Government IT, Cloud, Cybersecurity, Airline Solutions, Mainframe Services
CertificationsISO 27001, Microsoft Partner, AWS Partner, Fortinet PartnerMicrosoft Partner, AWS Partner, ISO 27001, FedRAMP
Green FlagsHighest-rated small MSP on Glassdoor
Strong culture and employee satisfaction
Good technology focus
Deep government and aviation solutions expertise β€” mission-critical systems
Strong IP portfolio in security (Stealth) and high-performance computing
Long-term government contracts provide stable revenue base
Resilient business model pivoting from hardware to services
Red FlagsSmall scale Ò€” limited exposure to large projects
Below-market salaries at senior levels
Revenue decline for 8+ consecutive years β€” shrinking company
Massive pension liability burden constrains strategic investment
Below-market compensation across most roles and geographies
Legacy mainframe dependency limits innovation culture
Perpetual restructuring β€” headcount reduced from 40K to 15K over decade
Worker ProsGreat culture
Technology focus
High Glassdoor rating
Deep government and aviation domain expertise
Stealth cybersecurity platform is genuinely innovative
Stable government contract base
Long-tenured employees create institutional knowledge
Worker ConsSmall scale
Below-market pay at senior levels
Revenue decline for 8+ years β€” shrinking business
Massive pension liability drags on finances
Below-market compensation with limited growth
Legacy culture limits innovation and agility
Constant restructuring reduces morale

Which MSP Should You Choose?

Both Security / Infrastructure and US Enterprise IT Services have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.