| Overall Score | 2.5 | 3.0 |
| Type | European IT Services / Consulting | US Cloud MSP |
| Employees | 95000 | 14000 |
| Founded | 1997 | 1999 |
| Headquarters | Bezons, France | San Antonio, Texas, USA |
| Revenue | $10.6B | $3.0B |
| Salary Range | $40,000 - $130,000 | $50,000 - $140,000 |
| Specialties | Managed Services, Cloud, Cybersecurity, HPC & Supercomputing, Digital Transformation, Government IT | Managed Cloud, AWS, Azure, Google Cloud, Kubernetes, DevOps |
| Certifications | Microsoft Partner, AWS Partner, Google Cloud Partner, ISO 27001, SecNumCloud | AWS Premier Partner, Microsoft Partner, Google Cloud Partner, ISO 27001 |
| Green Flags | Strong European heritage with deep government and defence IT expertise
Olympics and major event technology partner β prestigious contracts
Broad portfolio spanning cybersecurity, HPC, and cloud services
Bull, Eviden brands add niche technical depth | Pioneer of 'Fanatical Support' β differentiated managed cloud support model
Strong multi-cloud expertise across AWS, Azure, GCP
Good for early-career cloud engineers seeking certification support
Private equity backing provides capital for growth |
| Red Flags | Financial instability β near-bankruptcy in 2023-2024, massive debt burden
Perpetual restructuring β multiple turnaround plans with limited success
Split into Atos and Eviden created organisational chaos and brand confusion
Massive loss of talent during uncertainty β 'brain drain' well documented
French government bailout dependency raises governance questions
Share price collapse (down 90%+) destroyed shareholder and employee confidence | Financial distress β loss of founder leadership, multiple restructurings
Below-market compensation across most roles
PE ownership creates margin pressure and cost-cutting mentality
Massive layoff cycles (2022: 10%, 2023: 15%, 2024: ongoing)
Awful Glassdoor rating (3.0) β among worst of major MSPs
Business model disruption from hyperscalers going direct to customers |
| Worker Pros | Deep European government and defence sector expertise
World-class HPC and supercomputing capabilities
Cybersecurity practice (Eviden) has genuine technical depth
Olympics and major event technology experience is prestigious | Strong multi-cloud managed services expertise
Fanatical Support training instills good customer service habits
Cloud certification support and exam coverage
Good for early-career cloud engineers building a resume |
| Worker Cons | Financial distress creates existential uncertainty β near bankruptcy in 2023
Constant restructuring β 5 CEO changes in 4 years
Brain drain of top talent during financial crisis
Split into Atos/Eviden created chaos and brand fragmentation
Salary and promotion freezes during restructuring periods | Financial instability β multiple layoff rounds and loss of founder CEO
Below-market salaries across all roles
PE ownership drives constant cost-cutting and margin pressure
Hyperscalers (AWS, Azure) going direct β squeezing Rackspace's business model |