Aussie Broadband (B2B/Over The Wire) vs Rackspace Technology
A detailed comparison of two major Australian Managed Service Providers.
Feature
Aussie Broadband (B2B/Over The Wire)
Rackspace Technology
Overall Score
3.9
3.0
Type
Telco/MSP Hybrid
US Cloud MSP
Employees
1000-2000
14000
Founded
2003
1999
Headquarters
Melbourne, VIC
San Antonio, Texas, USA
Revenue
$1236.5M
$3.0B
Salary Range
$75,000 - $155,000
$50,000 - $140,000
Specialties
Networking, Cloud, Fibre, Managed Services
Managed Cloud, AWS, Azure, Google Cloud, Kubernetes, DevOps
Certifications
Microsoft Partner, AWS Partner, Cisco Partner
AWS Premier Partner, Microsoft Partner, Google Cloud Partner, ISO 27001
Green Flags
Strong Australian brand Good culture and employee satisfaction Transparent communication Growing rapidly
Pioneer of 'Fanatical Support' β differentiated managed cloud support model Strong multi-cloud expertise across AWS, Azure, GCP Good for early-career cloud engineers seeking certification support Private equity backing provides capital for growth
Red Flags
B2B division is smaller Γ’β¬β less exposure to enterprise projects Can be chaotic during rapid growth
Financial distress β loss of founder leadership, multiple restructurings Below-market compensation across most roles PE ownership creates margin pressure and cost-cutting mentality Massive layoff cycles (2022: 10%, 2023: 15%, 2024: ongoing) Awful Glassdoor rating (3.0) β among worst of major MSPs Business model disruption from hyperscalers going direct to customers
Worker Pros
Great culture Australian-focused Transparent Growing
Strong multi-cloud managed services expertise Fanatical Support training instills good customer service habits Cloud certification support and exam coverage Good for early-career cloud engineers building a resume
Worker Cons
B2B division smaller Can be chaotic
Financial instability β multiple layoff rounds and loss of founder CEO Below-market salaries across all roles PE ownership drives constant cost-cutting and margin pressure Hyperscalers (AWS, Azure) going direct β squeezing Rackspace's business model
Both Telco/MSP Hybrid and US Cloud MSP have strengths and weaknesses. Your choice depends on your priorities β whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.
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