πŸ”

Brennan IT vs The Missing Link: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

Brennan IT vs The Missing Link

A detailed comparison of two major Australian Managed Service Providers.

Feature Brennan IT The Missing Link
Overall Score3.54.0
TypeMid-Market / HybridSecurity / Infrastructure
Employees300-500200-300
Founded19971999
HeadquartersSydney, NSWSydney, NSW
RevenuePrivatePrivate
Salary Range$75,000 - $150,000$75,000 - $155,000
SpecialtiesManaged Services, Unified Communications, Cloud, NetworkingCybersecurity, Infrastructure, Cloud, Managed Services
CertificationsMicrosoft Partner, Cisco Partner, Zoom Partner, Fortinet PartnerISO 27001, Microsoft Partner, AWS Partner, Fortinet Partner
Green FlagsGood work-life balance
Stable employment
Strong Microsoft partnership		Highest-rated small MSP on Glassdoor
Strong culture and employee satisfaction
Good technology focus
Red FlagsBelow-market salaries
Limited career progression
Can be bureaucratic		Small scale Ò€” limited exposure to large projects
Below-market salaries at senior levels
Worker ProsGood work-life balance
Stable employment
Microsoft partnership provides good training		Great culture
Technology focus
High Glassdoor rating
Worker ConsBelow-market salaries
Limited career progression
Bureaucratic culture		Small scale
Below-market pay at senior levels

Which MSP Should You Choose?

Both Mid-Market / Hybrid and Security / Infrastructure have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.