Managed Cloud, AWS, Azure, Google Cloud, Kubernetes, DevOps
Certifications
ISO 27001, CREST, SOC 2, PCI DSS
AWS Premier Partner, Microsoft Partner, Google Cloud Partner, ISO 27001
Green Flags
Cybersecurity focus is high-demand Good technology exposure Growing rapidly
Pioneer of 'Fanatical Support' β differentiated managed cloud support model Strong multi-cloud expertise across AWS, Azure, GCP Good for early-career cloud engineers seeking certification support Private equity backing provides capital for growth
Red Flags
Rapid acquisition strategy creates integration challenges Below-market salaries at senior levels Cultural inconsistency across acquired companies
Financial distress β loss of founder leadership, multiple restructurings Below-market compensation across most roles PE ownership creates margin pressure and cost-cutting mentality Massive layoff cycles (2022: 10%, 2023: 15%, 2024: ongoing) Awful Glassdoor rating (3.0) β among worst of major MSPs Business model disruption from hyperscalers going direct to customers
Worker Pros
Cybersecurity focus Good tech exposure Growing
Strong multi-cloud managed services expertise Fanatical Support training instills good customer service habits Cloud certification support and exam coverage Good for early-career cloud engineers building a resume
Worker Cons
Acquisition chaos Below-market pay Cultural inconsistency
Financial instability β multiple layoff rounds and loss of founder CEO Below-market salaries across all roles PE ownership drives constant cost-cutting and margin pressure Hyperscalers (AWS, Azure) going direct β squeezing Rackspace's business model
Both Security / Private Equity and US Cloud MSP have strengths and weaknesses. Your choice depends on your priorities β whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.
Contract red flags, salary data, and industry analysis. No spam.
β You're in.
π Table of Contents
📧
Before you go…
Get the Red Flag Checklist — the 12 contract clauses every Australian MSP worker should flag before signing. Plus weekly analysis delivered to your inbox.