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Data#3 vs Epic IT: Which MSP is Better? | The MSP Playbook

Data#3 vs Epic IT

A detailed comparison of two major Australian Managed Service Providers.

Feature Data#3 Epic IT
Overall Score3.8β€”
TypePublicly Listed GiantAustralian Mid-Market MSP / Cybersecurity
Employees1500-200035+
Founded19772003
HeadquartersBrisbane, QLDPerth, WA
Revenue$884.8MPrivate
Salary Range$80,000 - $160,000Not publicly disclosed
SpecialtiesMicrosoft Solutions, Cloud, Managed Services, Software LicensingManaged IT Services, Cybersecurity, Microsoft 365, Cloud, AI Governance, vCIO
CertificationsMicrosoft Partner, AWS Partner, Cisco Partner, VMware PartnerISO 27001, Essential Eight aligned
Green FlagsASX-listed (ASX: DDD) Ò€” financial transparency
Strong Australian focus Ò€” no offshoring agenda
Good work-life balance
Profitable and growing		Australian-owned
ISO 27001 certified
Strategic vCIO included in engagements
90-day satisfaction guarantee stated by provider
Red FlagsBelow-market salaries at senior levels
Government contract dependency
Limited international exposure
Acquisition-driven growth creates integration challenges		Provider claims and guarantees require independent validation before procurement
Worker ProsASX-listed transparency Ò€” you know the numbers
Australian-focused Ò€” your job isn't being offshored
Profitable and growing Ò€” stability
Good work-life balance in most teams		β€”
Worker ConsBelow-market salaries at senior levels
Government contract dependency creates cyclicality
Limited international exposure
Acquisition integration can be bumpy		β€”

Which MSP Should You Choose?

Both Publicly Listed Giant and Australian Mid-Market MSP / Cybersecurity have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

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🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read