Managed Cloud, AWS, Azure, Google Cloud, Kubernetes, DevOps
Certifications
Fortinet Partner, CrowdStrike Partner, Microsoft Partner
AWS Premier Partner, Microsoft Partner, Google Cloud Partner, ISO 27001
Green Flags
Excellent culture Good work-life balance Strong technology focus
Pioneer of 'Fanatical Support' β differentiated managed cloud support model Strong multi-cloud expertise across AWS, Azure, GCP Good for early-career cloud engineers seeking certification support Private equity backing provides capital for growth
Red Flags
Very small scale Limited career progression
Financial distress β loss of founder leadership, multiple restructurings Below-market compensation across most roles PE ownership creates margin pressure and cost-cutting mentality Massive layoff cycles (2022: 10%, 2023: 15%, 2024: ongoing) Awful Glassdoor rating (3.0) β among worst of major MSPs Business model disruption from hyperscalers going direct to customers
Strong multi-cloud managed services expertise Fanatical Support training instills good customer service habits Cloud certification support and exam coverage Good for early-career cloud engineers building a resume
Worker Cons
Very small scale Limited progression
Financial instability β multiple layoff rounds and loss of founder CEO Below-market salaries across all roles PE ownership drives constant cost-cutting and margin pressure Hyperscalers (AWS, Azure) going direct β squeezing Rackspace's business model
Both Boutique / High-Growth and US Cloud MSP have strengths and weaknesses. Your choice depends on your priorities β whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.
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