A detailed comparison of two major Australian Managed Service Providers.
Feature
First Focus IT
Getronics
Overall Score
3.7
3.1
Type
Volume / Speed
European MSP
Employees
200-400
3500
Founded
2001
1887
Headquarters
Sydney, NSW
Amsterdam, Netherlands
Revenue
Private
$600M
Salary Range
$75,000 - $155,000
$35,000 - $110,000
Specialties
Managed Services, Cloud, Microsoft 365, Security
Managed Services, Digital Workplace, Cloud, Cybersecurity, Modern Workplace, IT Infrastructure
Certifications
Microsoft Partner, AWS Partner, Fortinet Partner
Microsoft Partner, AWS Partner, Cisco Partner, ISO 27001
Green Flags
Good work-life balance Stable employment Strong vendor partnerships
Strong European heritage and 135+ year history in technology services Deep Benelux market presence with good government relationships Digital workplace and modern workplace services are well-regarded Workspace 365 and digital workplace IP provides product differentiation
Red Flags
Below-market salaries Can be bureaucratic Limited career progression
Financial instability β multiple ownership changes, near-collapse events Massive downsizing from peak of 28,000 employees to ~3,500 Private equity ownership churn creates strategic whiplash Brand reputation damaged by repeated restructuring and asset sales Limited geographic scope outside Benelux and UK
Worker Pros
Work-life balance Stable Vendor partnerships
Long heritage and established brand in Benelux Digital workplace IP (Workspace 365) is genuinely useful Good relationships with Benelux government clients Modern workplace focus aligns with market demand
Worker Cons
Below-market pay Bureaucratic Limited progression
Multiple ownership changes create strategic whiplash Massive downsizing from 28K to 3.5K β shadow of former self Below-market compensation across most roles Limited geographic reach outside Benelux/UK
Both Volume / Speed and European MSP have strengths and weaknesses. Your choice depends on your priorities β whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.
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