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First Focus IT vs Unisys: Which MSP is Better? | The MSP Playbook

Article 2026-07-27

First Focus IT vs Unisys

A detailed comparison of two major Australian Managed Service Providers.

Feature First Focus IT Unisys
Overall Score3.72.9
TypeVolume / SpeedUS Enterprise IT Services
Employees200-40015000
Founded20011986
HeadquartersSydney, NSWBlue Bell, Pennsylvania, USA
RevenuePrivate$2.0B
Salary Range$75,000 - $155,000$55,000 - $140,000
SpecialtiesManaged Services, Cloud, Microsoft 365, SecurityManaged Services, Government IT, Cloud, Cybersecurity, Airline Solutions, Mainframe Services
CertificationsMicrosoft Partner, AWS Partner, Fortinet PartnerMicrosoft Partner, AWS Partner, ISO 27001, FedRAMP
Green FlagsGood work-life balance
Stable employment
Strong vendor partnerships
Deep government and aviation solutions expertise β€” mission-critical systems
Strong IP portfolio in security (Stealth) and high-performance computing
Long-term government contracts provide stable revenue base
Resilient business model pivoting from hardware to services
Red FlagsBelow-market salaries
Can be bureaucratic
Limited career progression
Revenue decline for 8+ consecutive years β€” shrinking company
Massive pension liability burden constrains strategic investment
Below-market compensation across most roles and geographies
Legacy mainframe dependency limits innovation culture
Perpetual restructuring β€” headcount reduced from 40K to 15K over decade
Worker ProsWork-life balance
Stable
Vendor partnerships
Deep government and aviation domain expertise
Stealth cybersecurity platform is genuinely innovative
Stable government contract base
Long-tenured employees create institutional knowledge
Worker ConsBelow-market pay
Bureaucratic
Limited progression
Revenue decline for 8+ years β€” shrinking business
Massive pension liability drags on finances
Below-market compensation with limited growth
Legacy culture limits innovation and agility
Constant restructuring reduces morale

Which MSP Should You Choose?

Both Volume / Speed and US Enterprise IT Services have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.