A detailed comparison of two major Australian Managed Service Providers.
Feature
Fujitsu Australia
Rackspace Technology
Overall Score
3.0
3.0
Type
Enterprise / Government
US Cloud MSP
Employees
2000-3000
14000
Founded
1970
1999
Headquarters
Sydney, NSW (Parent: Tokyo, Japan)
San Antonio, Texas, USA
Revenue
Private
$3.0B
Salary Range
$75,000 - $145,000
$50,000 - $140,000
Specialties
Managed Infrastructure, Government Services, Cloud, Digital Transformation
Managed Cloud, AWS, Azure, Google Cloud, Kubernetes, DevOps
Certifications
Microsoft Partner, AWS Partner, Oracle Partner, SAP Partner
AWS Premier Partner, Microsoft Partner, Google Cloud Partner, ISO 27001
Green Flags
Stable employment Γ’β¬β Japanese ownership provides long-term stability Good work-life balance in many teams Strong government relationships
Pioneer of 'Fanatical Support' β differentiated managed cloud support model Strong multi-cloud expertise across AWS, Azure, GCP Good for early-career cloud engineers seeking certification support Private equity backing provides capital for growth
Red Flags
Below-market salaries Japanese parent company creates cultural friction Limited career progression for non-Japanese speakers Government contract dependency
Financial distress β loss of founder leadership, multiple restructurings Below-market compensation across most roles PE ownership creates margin pressure and cost-cutting mentality Massive layoff cycles (2022: 10%, 2023: 15%, 2024: ongoing) Awful Glassdoor rating (3.0) β among worst of major MSPs Business model disruption from hyperscalers going direct to customers
Worker Pros
Japanese ownership provides stability Good work-life balance Government contracts provide scale
Strong multi-cloud managed services expertise Fanatical Support training instills good customer service habits Cloud certification support and exam coverage Good for early-career cloud engineers building a resume
Worker Cons
Below-market salaries Cultural friction with Japanese parent Limited career progression Government contract dependency
Financial instability β multiple layoff rounds and loss of founder CEO Below-market salaries across all roles PE ownership drives constant cost-cutting and margin pressure Hyperscalers (AWS, Azure) going direct β squeezing Rackspace's business model
Both Enterprise / Government and US Cloud MSP have strengths and weaknesses. Your choice depends on your priorities β whether that's career growth, salary, work-life balance, or technical exposure.
Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.
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