| Overall Score | 3.0 | 3.5 |
| Type | US Cloud MSP | US Government IT / Defense |
| Employees | 14000 | 24000 |
| Founded | 1999 | 2013 (post-split) |
| Headquarters | San Antonio, Texas, USA | Reston, Virginia, USA |
| Revenue | $3.0B | $7.5B |
| Salary Range | $50,000 - $140,000 | $70,000 - $170,000 |
| Specialties | Managed Cloud, AWS, Azure, Google Cloud, Kubernetes, DevOps | Government IT, Cloud, AI & Data, Cybersecurity, Digital Engineering, Defense Systems |
| Certifications | AWS Premier Partner, Microsoft Partner, Google Cloud Partner, ISO 27001 | ISO 27001, FedRAMP, CMMI Level 5, AWS Partner, Microsoft Partner |
| Green Flags | Pioneer of 'Fanatical Support' β differentiated managed cloud support model
Strong multi-cloud expertise across AWS, Azure, GCP
Good for early-career cloud engineers seeking certification support
Private equity backing provides capital for growth | Premier US government and defense IT contractor with 50+ year legacy
Deep expertise in cloud migration, AI/ML, and digital engineering for DoD
Strong clearance portfolio β works across all major US intelligence agencies
Fortune 500 financial stability with consistent government contract backlog
Good work-life balance by defense contractor standards |
| Red Flags | Financial distress β loss of founder leadership, multiple restructurings
Below-market compensation across most roles
PE ownership creates margin pressure and cost-cutting mentality
Massive layoff cycles (2022: 10%, 2023: 15%, 2024: ongoing)
Awful Glassdoor rating (3.0) β among worst of major MSPs
Business model disruption from hyperscalers going direct to customers | Security clearance dependency restricts hiring and career mobility
Below-market compensation compared to commercial cloud/tech roles
Government contracting bureaucracy limits innovation pace
US-only presence β zero international career opportunities
Spin-off culture (Leidos split) still creating identity challenges |
| Worker Pros | Strong multi-cloud managed services expertise
Fanatical Support training instills good customer service habits
Cloud certification support and exam coverage
Good for early-career cloud engineers building a resume | Mission-driven work with national security impact
Fortune 500 stability and government contract backlog
Good work-life balance for defense contractor
Deep cloud and AI/ML expertise in government context |
| Worker Cons | Financial instability β multiple layoff rounds and loss of founder CEO
Below-market salaries across all roles
PE ownership drives constant cost-cutting and margin pressure
Hyperscalers (AWS, Azure) going direct β squeezing Rackspace's business model | Clearance requirement creates hiring bottleneck
Below-market comp vs commercial tech sector
Zero international presence or mobility
Government contracting overhead slows innovation |