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Rackspace Technology vs SIAX Computing Solutions: Which MSP is Better? | The MSP Playbook

Rackspace Technology vs SIAX Computing Solutions

A detailed comparison of two major Australian Managed Service Providers.

Feature Rackspace Technology SIAX Computing Solutions
Overall Score3.0β€”
TypeUS Cloud MSPMelbourne MSP / Cybersecurity
Employees14000Not publicly disclosed
Founded1999Not publicly disclosed
HeadquartersSan Antonio, Texas, USAMelbourne, VIC
Revenue$3.0BPrivate
Salary Range$50,000 - $140,000Not publicly disclosed
SpecialtiesManaged Cloud, AWS, Azure, Google Cloud, Kubernetes, DevOpsManaged IT Services, Cybersecurity, Microsoft 365, Azure, Cloud, Backup, Service Desk
CertificationsAWS Premier Partner, Microsoft Partner, Google Cloud Partner, ISO 27001β€”
Green FlagsPioneer of 'Fanatical Support' β€” differentiated managed cloud support model
Strong multi-cloud expertise across AWS, Azure, GCP
Good for early-career cloud engineers seeking certification support
Private equity backing provides capital for growth		24/7 security service advertised
Managed IT, cloud, and cybersecurity services documented
Cloudtango MSP Select 2026 recognition reported by provider
Red FlagsFinancial distress β€” loss of founder leadership, multiple restructurings
Below-market compensation across most roles
PE ownership creates margin pressure and cost-cutting mentality
Massive layoff cycles (2022: 10%, 2023: 15%, 2024: ongoing)
Awful Glassdoor rating (3.0) β€” among worst of major MSPs
Business model disruption from hyperscalers going direct to customers		Independent employee and client evidence remains limited in the public sources reviewed
Worker ProsStrong multi-cloud managed services expertise
Fanatical Support training instills good customer service habits
Cloud certification support and exam coverage
Good for early-career cloud engineers building a resume		β€”
Worker ConsFinancial instability β€” multiple layoff rounds and loss of founder CEO
Below-market salaries across all roles
PE ownership drives constant cost-cutting and margin pressure
Hyperscalers (AWS, Azure) going direct β€” squeezing Rackspace's business model		β€”

Which MSP Should You Choose?

Both US Cloud MSP and Melbourne MSP / Cybersecurity have strengths and weaknesses. Your choice depends on your priorities β€” whether that's career growth, salary, work-life balance, or technical exposure.

Use the side-by-side comparison tool for a deeper look, or check out individual profiles for detailed employee reviews.

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⚠️ The Cost of Waiting

Australian MSP workers who negotiated using our salary data earned an average of $8,200 more per year. Every month you wait is ~$683 left on the table.

πŸ’° Check if you're underpaid β†’

🎁 Free Resource: Red Flag Checklist

12 contract clauses every Australian MSP worker should flag before signing. Includes non-compete traps, sham contracting indicators, and on-call gotchas.

βœ… Used by 2,400+ workers πŸ”’ Free download ⚑ 2-minute read