| Overall Score | 3.0 | 3.7 |
| Type | US Cloud MSP | European IT Consulting / Services |
| Employees | 14000 | 55000 |
| Founded | 1999 | 2014 (merger of Sopra Group and Steria) |
| Headquarters | San Antonio, Texas, USA | Paris, France |
| Revenue | $3.0B | $5.8B |
| Salary Range | $50,000 - $140,000 | $40,000 - $120,000 |
| Specialties | Managed Cloud, AWS, Azure, Google Cloud, Kubernetes, DevOps | Consulting, Managed Services, Cloud, Digital Transformation, Public Sector IT, Enterprise Applications |
| Certifications | AWS Premier Partner, Microsoft Partner, Google Cloud Partner, ISO 27001 | Microsoft Partner, AWS Partner, SAP Partner, Oracle Partner, ISO 27001 |
| Green Flags | Pioneer of 'Fanatical Support' β differentiated managed cloud support model
Strong multi-cloud expertise across AWS, Azure, GCP
Good for early-career cloud engineers seeking certification support
Private equity backing provides capital for growth | Strong French and European market presence with deep public sector expertise
Successful digital and cloud transformation journey from legacy IT services
Good work-life balance culture by consulting industry standards
Employee share ownership program creates engagement
Strong design and UX consulting capabilities (via Sopra Steria Digital) |
| Red Flags | Financial distress β loss of founder leadership, multiple restructurings
Below-market compensation across most roles
PE ownership creates margin pressure and cost-cutting mentality
Massive layoff cycles (2022: 10%, 2023: 15%, 2024: ongoing)
Awful Glassdoor rating (3.0) β among worst of major MSPs
Business model disruption from hyperscalers going direct to customers | Heavy French market concentration β 60%+ revenue from France alone
Below-market compensation for top-tier consulting talent
French language essential for career progression β limits non-French talent
Public sector dependency creates political and budget cycle risks
Integration challenges from multiple acquired entities |
| Worker Pros | Strong multi-cloud managed services expertise
Fanatical Support training instills good customer service habits
Cloud certification support and exam coverage
Good for early-career cloud engineers building a resume | Strong European market position and brand
Good work-life balance by consulting standards
Employee share ownership creates alignment
Public sector expertise provides stability
Digital and cloud transformation capabilities are genuine |
| Worker Cons | Financial instability β multiple layoff rounds and loss of founder CEO
Below-market salaries across all roles
PE ownership drives constant cost-cutting and margin pressure
Hyperscalers (AWS, Azure) going direct β squeezing Rackspace's business model | France-heavy revenue creates geographic concentration risk
Below-market compensation for top-tier consulting talent
French language requirement limits international talent
Public sector dependency creates budget risk cycles |