| Overall Score | 3.0 | 3.4 |
| Type | US Cloud MSP | Indian IT Giant |
| Employees | 14000 | 250000 |
| Founded | 1999 | 1945 |
| Headquarters | San Antonio, Texas, USA | Bengaluru, India |
| Revenue | $3.0B | $10.8B |
| Salary Range | $50,000 - $140,000 | $18,000 - $105,000 |
| Specialties | Managed Cloud, AWS, Azure, Google Cloud, Kubernetes, DevOps | Managed Services, Cloud, Digital Transformation, Consulting, Enterprise Applications, Cybersecurity |
| Certifications | AWS Premier Partner, Microsoft Partner, Google Cloud Partner, ISO 27001 | Microsoft Partner, AWS Partner, Google Cloud Partner, SAP Partner, ISO 27001, CMMI Level 5 |
| Green Flags | Pioneer of 'Fanatical Support' β differentiated managed cloud support model
Strong multi-cloud expertise across AWS, Azure, GCP
Good for early-career cloud engineers seeking certification support
Private equity backing provides capital for growth | Global IT services leader with 250,000+ employees across 60+ countries
Strong focus on sustainability and ESG β industry leader in environmental reporting
Investment in consulting and digital capabilities via Wipro FullStride (Capco, Designit acquisitions)
Broad geographic diversification reduces single-market dependency |
| Red Flags | Financial distress β loss of founder leadership, multiple restructurings
Below-market compensation across most roles
PE ownership creates margin pressure and cost-cutting mentality
Massive layoff cycles (2022: 10%, 2023: 15%, 2024: ongoing)
Awful Glassdoor rating (3.0) β among worst of major MSPs
Business model disruption from hyperscalers going direct to customers | Revenue growth lagging peers (TCS, Infosys) β margin pressure is persistent
High attrition (20%+) undermines project continuity and team stability
Below-market compensation for mid-to-senior technical talent
Management restructuring cycles create organisational fatigue
Quality consistency issues across different delivery centres |
| Worker Pros | Strong multi-cloud managed services expertise
Fanatical Support training instills good customer service habits
Cloud certification support and exam coverage
Good for early-career cloud engineers building a resume | Strong brand recognition as one of India's top IT firms
Global project exposure across multiple continents and industries
ESG and sustainability leadership adds purpose to work
Good training and certification support |
| Worker Cons | Financial instability β multiple layoff rounds and loss of founder CEO
Below-market salaries across all roles
PE ownership drives constant cost-cutting and margin pressure
Hyperscalers (AWS, Azure) going direct β squeezing Rackspace's business model | Below-market salaries across most roles and seniority levels
High attrition creates team instability and rework churn
Bureaucratic culture with slow decision-making
Revenue growth lags peers β restructuring cycles create uncertainty
Onshore roles are increasingly client management, not technical delivery |